Free Shipping and COD Across India
ONORA offers free shipping and Cash on Delivery (COD) for all orders across India. There are no hidden charges or additional fees—product prices displayed on our website are inclusive of all applicable taxes.
Estimated Delivery Timelines
All orders are carefully packed and dispatched from our centralized warehouse located in Delhi. Delivery timelines based on location are as follows:
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Tier 1 Cities (e.g., Delhi, Mumbai, Bangalore): Delivered within 2 to 3 business days from the date of dispatch.
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Tier 2 Cities: Delivered within 3 to 5 business days from the date of dispatch.
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Tier 3 Cities and Remote Areas: Delivered within 3 to 7 business days from the date of dispatch.
For precise delivery estimates based on your location or for urgent inquiries, please contact our customer support at +91- 8800885355 (Monday to Saturday, 10 AM to 7 PM).
Reliable Delivery Partners
ONORA ships through trusted logistics partners such as Blue Dart and other professional courier services. All shipments include real-time tracking to ensure a safe and timely delivery experience.
Cancellation Policy – ONORA Sterling Silver Jewellery
Cancelling Your Order
If you wish to cancel your order, please reach out to ONORA Customer Care at +91-8800885355 as soon as possible and share your order number. If your order has not been processed yet, it will be cancelled and a full refund will be issued for prepaid orders.
Orders That Have Been Dispatched
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Cash on Delivery (COD) Orders: If the order has already been dispatched, you may choose not to accept the delivery. The product will be returned to us automatically.
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Prepaid Orders: Once the product is delivered, you can initiate a return in accordance with our Return & Exchange Policy.
Customer Support
For any cancellation-related assistance or queries, please contact us at +91- 8800885355 between 10 AM to 7 PM (Monday to Saturday) or write to us at wecare@onorajewels.com. Our support team will assist you promptly.
