Onora

This website is operated by ONORA Jewels. Throughout the site, the terms "we", "us", and "our" refer to ONORA Jewels. ONORA offers this website, including all the information, tools, and services available, to you—the user—conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing a product, you engage in our “Service” and agree to be bound by these Terms and Conditions. These apply to all users of the site, including but not limited to browsers, customers, merchants, vendors, or contributors of content.

Please read these Terms & Conditions carefully before accessing or using our website. If you do not agree to all the terms stated here, you may not access the website or use any of our services.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence. You also agree not to use our products for any illegal or unauthorized purpose and not to violate any applicable laws (including but not limited to intellectual property laws).

Any breach of these Terms will result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your non-payment-related content may be transferred unencrypted and involve:

• Transmission over various networks; and
  

• Changes to conform to technical requirements of connecting systems.
  

Credit card information is always encrypted during transfer via secure networks.

You may not duplicate, reproduce, sell, or exploit any part of our Service or website content without written permission from ONORA.

3. Product Accuracy and Information

We strive to ensure that all product descriptions, pricing, and details are accurate. However, we do not guarantee that information is always current or error-free. Product visuals (including silver and gold tones) may appear differently depending on your screen or device.

We reserve the right to:

• Modify or discontinue any product without prior notice.
  

• Limit quantities or restrict sales by geography, user account, or order size.
  

• Refuse or cancel orders at our sole discretion.
  

4. Pricing & Modifications

All product prices are subject to change without notice. We may update or modify services or product listings without liability.

In the event of pricing errors or inaccuracies, ONORA reserves the right to refuse or cancel any affected orders—even after confirmation and payment.

5. Order Accuracy & Billing

We reserve the right to refuse any order. We may:

• Limit purchases per user, household, or shipping address.
  

• Cancel or adjust orders based on availability or unusual patterns.
  

You agree to provide current, complete, and accurate account and payment information for all purchases made on our site.

6. Returns, Exchanges & Cancellations

Please refer to our Return & Exchange Policy and Cancellation Policy for detailed terms.

• We accept returns within 3 days of delivery, under specific conditions.
  

• Cancellations are allowed before dispatch only.
  

• Refunds are processed after quality inspection.
  

ONORA reserves the right to deny returns that do not meet our conditions.

7. Third-Party Tools and Services

We may offer access to third-party tools or integrations that are not monitored or controlled by ONORA. Your use of these tools is entirely at your own risk, and we are not liable for their performance or accuracy.

8. Third-Party Links

Our website may contain links to third-party websites. ONORA is not responsible for the content, services, or privacy practices of these external sites. You should review their policies before engaging in any transactions.

9. User Submissions and Feedback

By submitting suggestions, reviews, or feedback (via email, form, or social media), you grant ONORA full rights to use, edit, and share such content for any purpose, without obligation to compensate you.

We reserve the right to moderate or remove user content that is offensive, unlawful, or violates these Terms.

10. Personal Information

All personal data collected through this website is handled in accordance with our Privacy Policy. Please refer to it for details on how we store, protect, and use your information.

11. Prohibited Use

You are prohibited from using our site or its content to:

• Violate any laws or third-party rights
  

• Spread false information or offensive material
  

• Transmit malware, spam, or abusive content
  

• Collect personal data from other users
  

Violation of these conditions may result in restricted access and legal consequences.

12. Disclaimer of Warranties & Limitation of Liability

ONORA does not guarantee uninterrupted or error-free use of the website. All products and services are provided “as is” and “as available.”

We are not liable for:

• Any direct, indirect, or incidental damages related to your use of the site
  

• Loss of data, revenue, or business arising from access delays, data breaches, or third-party interference
  

Some jurisdictions do not allow limitation of liability; in such cases, our liability will be limited to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless ONORA, its affiliates, employees, and agents from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.

14. Termination

These Terms are effective unless terminated by either you or ONORA. You may terminate at any time by discontinuing use of our services. We may suspend or terminate your access without notice if we suspect a breach of these Terms.

15. Governing Law

These Terms & Conditions, along with any policies or separate agreements made between you and ONORA, shall be governed by and construed in accordance with the laws of India.

Any disputes, claims, or legal proceedings arising from or related to the use of this website or any ONORA product shall be subject to the exclusive jurisdiction of the courts located in Uttar Pradesh, India, where the company is officially registered.

16. Changes to Terms

ONORA reserves the right to modify or update these Terms at any time. Any changes will be posted on this page. Continued use of the website after updates signifies acceptance of the revised terms.

17. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

• Email: wecare@onorajewels.com
• Phone: +91-8800885355 (Monday to Saturday, 10 AM – 6 PM)